In their latest publication, tech consultancy giant Gartner writes about the importance of optimizing Microsoft Teams with Cloud Contact Center Platforms. Even though Contact Center integration with Microsoft Teams is vital for almost any business,
Today, I am excited to announce our third acquisition in the past 8 months! After Microsoft Teams and Azure expert Interchange and Healthcare IoT platform IQ Messenger, we have acquired PeterConnects. The investment will accelerate
Every single company we’ve talked to in the past weeks tells us the same thing: 'we need to shift gears in our enterprise dialogue management, and do it fast. Our IT helpdesk is busier than
I'm super excited to share some great news in these unpredictable times. Anywhere365 is growing further in different ways! Today we sent out a press release, announcing that Anywhere365 receives €20 million in follow-on investment
Remote working from a digital workplace has become a serious topic. And even more so in the past few weeks. C-level looks at the coherence of applications from a holistic view. Companies have started, or
“I can’t print”. Sounds like an easy question, right? But how long does it take for your (internal or external) customer to get this solved? We bet their answer will be ‘too long’ 😉 If
Very cool 😊 Anywhere365 Enterprise Dialogue Management and its critical dialogue brand IQ Messenger (part of Anywhere365) unifies Voice dialogues enhanced with AI and ML routing, alarms & IoT messages from various systems into one
High customer satisfaction is what business/organisations aim for. And to reach high levels it’s nice to understand what influences customer satisfaction and how. What will boost your customer satisfaction and what makes it drop? Next
Compliance, or the ability to act according to regulations set by external organizations, nowadays is affecting all areas of business. Anywhere365 helps organizations to comply with the following regulations: PCI – The Payment Card Industry
Studies show that people use their smartphone 221 times per day and that’s why probably a lot of organizations are providing personal apps to their customers. My insurance company has one in which I can