We didn’t believe that adopting features from existing contact center solutions was the proper way to innovate. A different mindset is needed to design a dialogue engagement system for corporations that bring real value to your business, your users, employees and customers. The future of Dialogue Management and our Contact Center Role Model approach is full of possibilities; we challenge you to envision your own system and we promise that we will be able to deliver almost all required features out of the box.  Please sit down, relax, clean your brain and start Rethink Contact Center.

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Gijs Geurts

The author Gijs Geurts