In our previous blog post on Business Continuity we flagged that unlikely high-impact events are often overlooked in contingency plans. All the more reason to have a more in depth look into how you can
Today, we've announced our strategic partnership with ASC Technologies. Anywhere365®, the world’s first certified Microsoft Teams Contact Center, will extend its Azure based Dialogue Cloud Platform with ASC’s certified compliance recording app ASC Recording Insights,
Business continuity is boring. Or may be not. Last year proved how important it is to think of a good plan that enables the organization to keep communicating and stay productive. No matter what happens.
I’m proudly announcing that the Anywhere365® Dialogue Cloud is the world’s first and only officially certified Microsoft Teams Contact Center! It has been a pleasure to work closely with Microsoft on this milestone achievement. I
The newest part of our Anywhere365® tech stack is called Critical Dialogue Cloud for IoT. It allows sensors as data sources and brings the Internet of Things into your critical dialogues. The Critical Dialogue Cloud
With agents working from home or a remote office, on-premise call centers are no longer sufficient. In our previous blog post we have talked about the first few reasons why virtual contact centers are the
I am incredibly proud to announce that Anywhere365® has been awarded as one of the fastest growing and most profitable companies, headquartered in the Netherlands. For the sixth year in a row! The FD Gazelle
It’s not new that the Internet of Things (IoT) is transforming the products that we use daily. Your watch, home and parking lot, everything becomes smart. PriceWaterhouseCoopers said last year that the 70% of executives