Hans, Author at Anywhere365 Blog

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How to: Skyrocket Customer Engagement in the Financial Sector

by Hans on January 5, 2021

Never in the past decades have there been this many service dialogues. We’ve read about doubled and even tripled waiting cues. In customer contact centers and intermediary desks as well as internal HR and IT

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8 use cases to integrate IoT into your Enterprise Dialogues

by Hans on December 24, 2020

The newest part of our Anywhere365® tech stack is called Critical Dialogue Cloud for IoT. It allows sensors as data

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Everybody Wants a Microsoft Teams Call Center, But Why?

by Hans on December 8, 2020

C-level and other decision makers in the business and IT are explicitly looking to integrate call center solutions into Microsoft

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10 more benefits of great Cloud Contact Center Software

by Hans on November 25, 2020

With agents working from home or a remote office, on-premise call centers are no longer sufficient. In our previous blog

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Service Desk Automation with ServiceNow and Anywhere365®

by Hans on November 10, 2020

Several studies have shown that global IT leaders are looking to reduce unnecessary dialogues in their service desks. Not just

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Virtual Contact Center Platforms are The Future of your Call Center

by Hans on November 2, 2020

Anywhere365® is a virtual contact center and enterprise dialogue platform. But why do we focus so much on that virtual (or cloud) part of who we are? We'd like to discuss some of the main

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