Our Bridg CRM application extends powerful Anywhere365 Contact Center and Dialogue Management capabilities to the Mobile user over any channel, anywhere, anytime, and on any device.
An Anywhere365 product you will
And it gets even better.
- Caller Information Display information from your
CRM and Back Office services.
- Timeline See the customer journey from accepting
to forwarding and closing the call.
- Transfer Call Ensure the call is transferred to the correct
resource the first time and eliminate unnecessary dialogues.
- Call classfication Classify / label a dialogue to improve management
reporting for Dialogue Intelligence.