Cloud Engineer (Azure) | Anywhere365

Cloud Engineer (Azure)

AMER, Rotterdam HQ

About us

The Anywhere365 Group has rapidly grown to an organization of

200
people with offices around the world. Our headquarters is located in one of the most prestigious workplaces in Rotterdam, the UNESCO world heritage site of the Van Nelle Design Factory.

Anywhere365’s typical DNA can be described as no-nonsense, collaborative and highly driven. We trust our employees with a lot of autonomy to explore options and solutions to reach full potential in their own field of expertise. Together we build a Microsoft centric, market leading contact center and dialogue management solution that makes communication highly efficient and intelligent. Our products are used by over 2000 customers in more than

60

countries in all industries from multinational enterprises, to universities and non-profit organizations, all around the world.



Maybe this job is the next step in your career to be part of our future success and we can give you a warm welcome soon!

The job

In this job you might join us in the adventure of something becoming bigger than just the next step in your career! You will join a team of smart, highly driven cloud engineers and work daily on continuously improving our spectacular global market leading solution. As a team, as well as independently, you will handle multiple projects and numerous priorities simultaneously, all by using cutting edge technology to build high class solutions. Planning and prioritizing is key, but obviously we trust on your flexibility to shift gear in case of unexpected challenges and succeed in the mission of delivering results in line with our customers’ needs and the product vision.

Keys to success:

  • Bring the operations organization to the next level, mainly focused on supporting our ever expanding
  • Fortune 500 customer base
  • Drive effective automation, efficient team collaboration and knowledge sharing
  • Align and improve 24x7, follow-the-sun, client support operations
  • Improve team productivity by increasing competency and continuous ‘improvement mindset’
  • Lead and resolve escalations where needed and actively coach team members to prevent escalations
  • Ensure efficient collaboration and alignment between the various operations and services teams of the broader Anywhere365 Group
  • Develop and execute mid/long term strategy in line with company leadership vision and mission

What we need from you:

  • Experience with Microsoft Skype for Business/Teams
  • Experience with configuration, troubleshooting and support of SIP protocols, voice (Session Border Controllers)
  • Experience with building and maintaining Azure based infrastructure
  • Experience with automation and provisioning with tools like PowerShell, Azure DevOps, ARM
  • Knowledge of delivery with Docker of Kubernetes is a pre
  • MS Certified Azure Administrator or MS Certified Azure Architect Technologies (or other relevant certifications)

It would be an advantage if you are:

  • Experienced or have knowledge of Office 365 and Microsoft Teams
  • Experienced or have knowledge of SQL server including troubleshooting and maintenance
  • Experienced or have knowledge of Window Server infrastructure

Personality traits & competencies:

  • You are accurate and have a sharp eye for details
  • Empathetic & patient technical troubleshooter
  • Analytical & integrative approach in problem solving
  • You love to add value to a great customer experience
  • Eager to learn and develop
  • Pro-actively drive sharing knowledge
  • Handling multiple projects and deadlines is no issue
  • Responsive to change

We offer

At Anywhere365 you get the opportunity to work for a successful, rapidly expanding international scale-up. Our headquarters is located in the beautiful Van Nelle-Fabriek in Rotterdam but unsurprisingly, remote working is the current standard, so we provide everything you need to connect with customers, partners and co-workers. You will work with great technology and have the opportunity to add value to further improvements on this. Anywhere365 is highly ambitious, which reflects in our culture and people’s DNA. Expect down-to-earth, smart, driven, engaged and ambitious co-workers that are ready to support and collaborate with you in building strong connections both internally as externally and achieve great results. We all expect a pro-active attitude in asking and offering support to optimize efficiency in all processes.

In addition to a job that will substantially add value to your work experience, we compensate our employees in line with market standards for salary, pension insurance, paid holidays and reimbursement of work-related costs.

More info?

If you have any questions or you need additional information, feel free to get in touch and send an email to careers@anywhere365.net or use the contact button below and we will get in touch with you.

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Questions about our Careers?

Contact us via careers@anywhere365.net

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