SWAROVSKI - Anywhere365®

Product and services

Microsoft Lync & Anywhere365 Contact Centre

Industry

Jewelry & Couture

Location

The Netherlands

Source en Downloads

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September 30, 2018

SWAROVSKI – Unified Communication using Microsoft Lync & Anywhere365 Contact Centre

The story

Most recent customer success

“We had many different products being from various partners who could all make or break the availability of our service, but together they didn’t make a consolidated whole.” said Ronald Majoor, Senior Vice President of IT Infrastructure. The company chose Anywhere365 as a unified, cohesive communications platform that would bring everything together under one umbrella and phase out their legacy systems.

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Dutch scale up Tony’s Chocolonely grew out of a journalist’s exposé of child slave labor in the cocoa industry and his dream of making the chocolate trade slavery-free. The Amsterdam-based company grew quickly, but its original collaboration apps didn’t support its international expansion or its work-life balance ideals. Tony’s Chocolonely found the best way for employees to work together, thanks to Microsoft Teams with Vodafone Calling in Microsoft Office 365. For the Tony’s team, its suppliers, and its “chocofans” and West African partners, it’s all about building real and transparent relationships.

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My Food Bag is the brain child of Founders & Group Co-CEOs Cecilia and James Robinson. The Robinson duo, former Telecom CEO Theresa Gattung and celebrity chef Nadia Lim with husband Carlos Bagrie launched My Food Bag in March 2013.

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Van alle verzekeraars biedt Univé de beste klantervaring aan Nederlandse consumenten. Dit blijkt uit de Nederlandse Customer Experience Excellence Analysis 2018, een onderzoek van KPMG onder ruim vijfduizend Nederlandse consumenten naar de vraag hoe zij ruim tweehonderd verschillende merken in tien verschillende branches ervaren. Met een rapportcijfer van 7,54 neemt Univé van alle tweehonderd onderzochte bedrijven de twaalfde plaats in.

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