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Why Anywhere365?
Products
Platform Elements
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Anywhere365 Core
Anywhere365 WebAgent
Webchat Plus
Dialogue Intelligence for Power BI
Web Extension Window
Inflight Snapper
Feature values
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Bot
Routing
Real-time translation
CRM Integration
Machine Learning Based Routing
Call Recording
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Anywhere365 for Microsoft Teams
Reception Attendant for Skype and CloudPBX
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Anywhere365 Universal Contact Center for Skype and CloudPBX
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No additional agent or user Licenses
Flexible License Model
Solutions
Solutions
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Deployment
On-premise
Cloud
Hybrid
Federation
Anywhere365 IO
SAAS/PAAS
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Integrations
Dynamics CRM
Saleforce
Service Now
Siebel Systems
Other Services…
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Dialogue Management
Modalities and Hunt Methods
Results
Power BI Integrations
Optimize Work Management
Productivity Results
Role models
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Reception
Boss / Secretary
Student / Teacher
Support Desk
Large Scale Contact Center
App the Expert
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Read here what we do with Microsoft Teams
Anywhere365 for Microsoft Teams
Customer Success
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Recent Cases
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Cases
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Cases
VIew all cases
Tony’s Chocolonely consumer goods – Anywhere365
My Food Bag – Digital transformation the recipe for succes at My Food Bag
KPMG: “Univé biedt beste klantervaring van alle verzekeraars”
Synergics – Betere klantenservice dankzij Anywhere365
Vesteda met Skype voor Bedrijven klaar voor de toekomst
BKR – Privacy is a high priority to us
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Shows & Demo’s
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Tony’s Chocolonely consumer goods – Anywhere365
The Skype Show
OGD – Volledig Anywhere365
SWAROVSKI
Arbo Unie Videochat Case
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References
References
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tel:+31881200600
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Platform Elements
Anywhere365 has the following products available.
Platform Elements
>
Agent Interaction
Agent Interaction
Extension Window
An interface between a UCC and CRM, or any other system, might significantly improve the service.
New
Bridg CRM App
Bridg CRM extends Anywhere365 Dialogues input to Mobile.
Inflight Snapper
Extend the Skype for Business and Microsoft Teamsclient with Anywhere365 information, like Agent info, Dialogue info & Statistics.
New
Inflight Web Wallboard
The web based version of the Wallboard.
Real-time Wallboard
The RealTime Wallboard visualizes the state of a UCC.
New
Web Extension Window
CRM and Back Office Integration Significantly improve the service provided
New
Web Reception Attendant
The Reception Attendant improves the Call Management of the Reception.
Reception Attendant
The Reception Attendant improves the Call Management of the Reception.
