Anywhere365 for Microsoft teams
Anywhere365 Dialogue Management and Cloud Contact Center leverages the voice capabilities of Microsoft Teams and can route calls to Teams powered agents with rich features, such as Call recording, Real-time translation, IVR, Supervisor, Reporting, Wallboards and many more.
The Anywhere365 WebAgent can provide an interface between a back office system and one or more UCC’S (Unified Contact Center). This interface (Extension window) significantly improves the service provided to a caller and the productivity of Agents.
Discover our Microsoft Teams Contact Center.
Break the language barrier by expanding the current experience with real-time translation.
Contact Center Activity visible
Real-time visibility work item status on a Wallboard to monitor your contact center.
Speech recognition will allow you to build a modern Voice User Interface where callers can interact without the use of their keypad
Get started today with Anywhere365®.
Rethink contact center.
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