Whatsapp contact center integration | Anywhere365

Use your customers preferred communication method with Whatsapp

Anywhere365 makes it possible to chat with a group of (federated) Microsoft Teams and Skype for Business users, while the customer uses the WhatsApp client. This includes the features that WhatsApp offers like Location Sharing.

No Microsoft Teams or Skype for Business

The customer can use the WhatsApp chat without having a Microsoft Teams or Skype for Business client.

Skill based hunting

This makes it possible to select agents based on their skills.

Location sharing

The customer can share their current location.

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