Covid19 Business Continuity with Microsoft Teams and Anywhere365 Contact Center - Anywhere365®

Covid 19 Business continuity
with Microsoft Teams and Anywhere365 Contact Center

Increase productivity of your home office workers with Anywhere365 built for Microsoft Teams and Office 365

 

* To help businesses affected by COVID-19, we give new customers who sign up before July 1st, 2 months Proof of Value (hosting and consumption extra)

COVID-19 Business Continuity with Anywhere365 and Microsoft Teams

Business Continuity key challenges

Increased productivity

Collaboration, real-time performance data and CRM tools are provided in a single pane of glass.

Improve Customer Experience

Advanced Timeline and CRM data provides all users with a complete picture of the customer journey.

Ease of Use

Cloud-based WebAgent is deployed without any desktop installation making rollout and upgrades quick and painless.

Work from Anywhere

Extend Anywhere365 and your business applications to remote office or work-at-home contact center agents and knowledge workers.

Want to know more about how your organization can effectively work from home?

Read our blogpost Manage Enterprise Dialogues From the Remote Office with Anywhere365
or Request a demo

Drive Digital Transformation in 3 Easy Steps

Get your contact center up and running within hours

Fast Deployment Time

Just a few hours needed to deploy Anywhere365

Integrations

Seamless integration with Office365, Azure and many more applications

Remote Training

Prolonged courses are not required. Anywhere365 was developed with the idea in mind that users can adapt

Manage Enterprise Dialogues From the Remote Office with Anywhere365

Remote working has become a serious topic in the past years, and even more so in the past few weeks. The Anywhere365 Enterprise Dialogue Management Solution will help you overcome the challenge of agents working from home or any other remote office. It provides you with a Logistical Distributed Working Environment, in a secure infrastructure, as a full extension of the Microsoft Teams and Skype for Business platforms.

Increase First Time Right Resolution with Direct Routing Contact Center for MS Teams!

You are probably working with Microsoft Teams, as do 85% of enterprises around the globe. But did you know that with Anywhere365 you have access to Advanced Features and Contact Center? Our rich features include Call recording, Real-time Translation, IVR, Supervisor, Reporting, Wallboards and many more. Customers will enjoy the first contact resolution of their issues. And they won’t even notice that your agent is working from home!

Read more about Microsoft Teams commitment to their customers during COVID-19

Get your questions answered today

Anywhere365 is proud to be the global leader in omnichannel dialogue management and contact center solutions. If you want to drive the digital transformation of your workstream process or take your customer experience to the next level, simply fill out the form and our team will get back to you.

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