Manage Enterprise Dialogues From the Remote Office with Anywhere365
Remote working has become a serious topic in the past years, and even more so in the past few weeks. The Anywhere365 Enterprise Dialogue Management Solution will help you overcome the challenge of agents working from home or any other remote office. It provides you with a Logistical Distributed Working Environment, in a secure infrastructure, as a full extension of the Microsoft Teams and Skype for Business platforms.
Increase First Time Right Resolution with Direct Routing Contact Center for MS Teams!
You are probably working with Microsoft Teams, as do 85% of enterprises around the globe. But did you know that with Anywhere365 you have access to Advanced Features and Contact Center? Our rich features include Call recording, Real-time Translation, IVR, Supervisor, Reporting, Wallboards and many more. Customers will enjoy the first contact resolution of their issues. And they won’t even notice that your agent is working from home!