Feature Values

Shows all available features offered by Anywhere365.

Top Features

Bot

Dialogue Management

Real-time translation during chat

Dialogue Intelligence

Machine Learning Based Routing

Dialogue Provider

Support Office365 Call Queues

Characteristics

Office365 Support

Characteristics

Customer/Partner made Components

Characteristics

Responsive Design

Characteristics

Plugins

Characteristics

Virtualize with Hyper-V and VMware

Characteristics

Load Balancing

Characteristics

Modern Service Bus Architecture

Characteristics

Microsoft Azure Ready

Characteristics

Support Windows 2012

Characteristics

Support Windows 10

Characteristics

Support Lync 2010, 2013 and SFB Server

Characteristics

Skype Integration

Characteristics

Real-time Integration with SharePoint

Characteristics

Customizable WebChat

Characteristics

Multiple Languages Support

Characteristics

Monitoring

Characteristics

Installation Wizards

Characteristics

Fast Deployment

Characteristics

Azure Services

Characteristics

Sensor Integration

Extensions

Conversation Transcript to Backoffice

Extensions

CRM Integration

Extensions

Automatic Lead Creation

Extensions

WebVideo

Dialogue Provider

WebChat

Dialogue Provider

WebVoice

Dialogue Provider

Image Based Routing

Dialogue Provider

Skill Based Routing

Dialogue Provider

Presence Based Routing

Dialogue Provider

Device Capability Routing

Dialogue Provider

Chat

Dialogue Provider

Call me

Dialogue Provider

Automatical Call Distributor

Dialogue Provider

Caller ID control

Agent Functionalities

Voicemail

Dialogue Management

Timerjobs

Dialogue Management

Side Instep

Dialogue Management

Routing

Dialogue Management

Queue Management

Dialogue Management

Queue Escape

Dialogue Management

QR

Dialogue Management

NFC

Dialogue Management

Lowest Presence Hunt

Dialogue Management

Keypad Prompts

Dialogue Management

Jukebox

Dialogue Management

Interactive Voice Response

Dialogue Management

Holiday

Dialogue Management

Dialogue Pattern Recognizer

Dialogue Management

Countdown

Dialogue Management

C-Level Routing

Dialogue Management

Business Hours

Dialogue Management

Availability Check

Dialogue Management

Automatic Occupation Forecast

Dialogue Management

Automatic Answering

Dialogue Management

Screen Recording

Dialogue Intelligence

Recording Aggregate

Dialogue Intelligence

Real-time Information Provider

Dialogue Intelligence

Quality monitoring

Dialogue Intelligence

Chat Recording

Dialogue Intelligence

Real-time translation during audio

Dialogue Intelligence

Call Recording

Dialogue Intelligence

Co Browsing

Content Management

Timezones

Content Management

Real-time Management

Content Management

Pincode

Content Management

Classifications

Content Management

Supervisor

Agent Management

Remote Presence Change

Agent Management

Reason Codes

Agent Management

PSTN Agents

Agent Management

Groups

Agent Management

Formal and Informal Agents

Agent Management

Federation

Agent Management

Trainer Trainee

Agent Functionalities

Take the Call

Agent Functionalities

Mobile integration

Agent Functionalities

Park Call

Call Park

Agent Functionalities

Bring your own device

Bring your own device

Agent Functionalities

Discharge Duration

Agent Functionalities