A holiday is a selected datetime range when the UCC is closed. In this case, the Business hours will be overruled. With the Anywhere365 platform, it is possible to configure Holidays for each individual UCC. During a Holiday the UCC will play the message closed or an alternative message (Holiday Qyestion) and the customer has to option to go to an action (CallBack, Voicemail or Forward).

* Please note that for some features a specific license type and/or additional licenses may apply.