This glossary contains definitions for dialogue cloud, dialogue Management, Contact Centers and customer experience terms.
Skype for Business
Microsoft Skype for Business is a communication platform from Microsoft, designed for the business market. Skype for Business is the successor to Microsoft Lync. In order to use Skype for Business, a Microsoft Skype for Business Server or Office365 subscription is required.
On average our customers save 45 seconds. Per agent. Per contact.
_logo.svg.png?width=100&length=100&name=National_Health_Service_(England)_logo.svg.png){kind=logo}
