Anywhere365 Contact Center
for Microsoft Teams
Choose The World’s First Certified Microsoft Teams Contact Center.
Easy to use for anyone
No required courses or expensive consultancy. Designated employees can easily design dialogue flows by themselves with zero code.
Smart routing from self-service to live agent
Improve customer service and reduce costs. Azure AI Bots process routine customer interactions, leaving complex dialogues for live agents
Enhance business intelligence
Timeline and Power BI reporting capture, analyze, and archive interactions over the entire customer journey. Throughout the entire enterprise.
Seamless Integration with The Most Essential Business Tools
Anywhere365® is developed with information sharing in mind. Therefore, it is possible to create an interface with any other system. We have deep integrations into 30+ CRM, ATS and ITSM systems.
What is a Microsoft Teams Contact Center?
How do you optimize Microsoft Teams with Contact Center?
Gartner sees 3 scenarios for contact center integrations with the Teams platform:
- Wait for Microsoft to deliver contact center functionality
- Choose a BASIC Microsoft Teams integration
- Choose a NATIVE Microsoft Teams integration
What is direct routing for Microsoft Teams?
What is a Connected Contact Center for Microsoft Teams?
Get started today with Anywhere365®.
Rethink contact center.
Keep me informed
Sign up to get the latest announcements and updates delivered to your email.Sign me up
Get the latest announcements and updates delivered to your email
Do you want to be the first to know all news on Anywhere365®? Sign up to get the latest announcements and updates delivered to your email.