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Platform Elements > Agent Interaction > Inflight Web Wallboard

Inflight Web Wallboard

Provides real-time visibility into work item status on a Wallboard

 

Features

Adaptive Queue

The queue Information adepts itself, to the rate of active conversations.

At a Glance

The wallboard gives a summary and status of the service desk at a single glance.

Statistics

High level statistics provide an instant overview to all users.