Web Reception Attendant

 

 

Meet our bright, smart and colorful Anywhere365 Reception Attendant,
native for Microsoft Teams and Skype for Business

 


 

 

Download handout Request a demo

 

 

 

Innovative, intuitive and powerful features you will love,
with the reception experience you deserve

 

 

Features

Key value

  • Modern Look and feel
  • Advanced UC Functionalilty
  • Contextual Intelligence
  • (Multi) Queue Management
  • Dialogue Intelligence
  • Multi Language support

Call Information

  • Previous and Frequent contacts
  • Call and transfer history
  • Missed calls

Incoming calls

  • UCC Queue
  • Onhold calls
  • Call toast

Contacts

  • Frequent contacts
  • Groups
  • Addressbook

Extended features

  • Planner
  • Visitors
  • Call recording

Timeline

See all previous contacts on a timeline. Also the customer journey is visible, from accepting to forwarding and closing the call.

Calendar

With the Calendar the Attendant can easily view appointments of colleagues and in this way give the Caller better service.

Chat

Chat with multiple contacts simultaneously or start a group conversation, even if you are on a call.

Visual Transfers

Touch based, user friendly and simple quick to learn user interface with drag and drop.

Notes

Make notes during a call, saving them or sending the notes immediately via email or other media.

Braille Ready

The Anywhere365 has an input device ready for visual impaired people (braille).

Mirror

A fun, but also a functional feature to always look representative which uses a (integrated) web cam.