Web Reception Attendant
Meet our bright, smart and colorful Anywhere365 Reception Attendant,
native for Microsoft Teams and Skype for Business
Innovative, intuitive and powerful features you will love,
with the reception experience you deserve
- Modern Look and feel
- Advanced UC Functionalilty
- Contextual Intelligence
- (Multi) Queue Management
- Dialogue Intelligence
- Multi Language support
- Previous and Frequent contacts
- Call and transfer history
- Missed calls
- UCC Queue
- Onhold calls
- Call toast
- Frequent contacts
- Call recording
See all previous contacts on a timeline. Also the customer journey is visible, from accepting to forwarding and closing the call.
With the Calendar the Attendant can easily view appointments of colleagues and in this way give the Caller better service.
Chat with multiple contacts simultaneously or start a group conversation, even if you are on a call.
Touch based, user friendly and simple quick to learn user interface with drag and drop.
Make notes during a call, saving them or sending the notes immediately via email or other media.
The Anywhere365 has an input device ready for visual impaired people (braille).
A fun, but also a functional feature to always look representative which uses a (integrated) web cam.