Web Reception Attendant
Meet our bright, smart and colorful Anywhere365 Reception Attendant,
native for Microsoft Teams and Skype for Business
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Innovative, intuitive and powerful features you will love,
with the reception experience you deserve
Features
Features
Advanced timeline
See the customer journey from accepting to forwarding and closing the call.
Calendar
Dialogue Intelligence visualizes the historic data of an UCC.
Public/private Notes
Public notes are also visible for your colleague when the call is transfered.
Mirror
Not only a fun, but also a functional feature to always look representative.Key value
- Modern Look and feel
- Advanced UC Functionalilty
- Contextual Intelligence
- (Multi) Queue Management
- Dialogue Intelligence
- Multi Language support
Call Information
- Previous and Frequent contacts
- Call and transfer history
- Missed calls
Incoming calls
- UCC Queue
- Onhold calls
- Call toast
Contacts
- Frequent contacts
- Groups
- Addressbook
Extended features
- Planner
- Visitors
- Call recording
Timeline
See all previous contacts on a timeline. Also the customer journey is visible, from accepting to forwarding and closing the call.
Calendar
With the Calendar the Attendant can easily view appointments of colleagues and in this way give the Caller better service.
Chat
Chat with multiple contacts simultaneously or start a group conversation, even if you are on a call.
Visual Transfers
Touch based, user friendly and simple quick to learn user interface with drag and drop.
Notes
Make notes during a call, saving them or sending the notes immediately via email or other media.
Braille Ready
The Anywhere365 has an input device ready for visual impaired people (braille).
Mirror
A fun, but also a functional feature to always look representative which uses a (integrated) web cam.
Gallery
