The client history on a timeline
You can see, when the caller has called and with who he or she has spoken that day/time. Also the path is visible, from accepting to forwarding and closing the call.
Anywhere365 Reception Attendant acts as a natural extension to people’s intuitive way of engaging with others
Legacy systems that rely solely on PBX based phone communications with a separate system to manage electronic communications, do not longer satisfy the requirements of the current generation of users. Clients expect to interact with organizations when it fits their schedule, from wherever they are, using any type of device, via a communication channel of their choosing.
Developed from a user friendly perspective, and support all features that a reception needs
Queue, visual transfers, drag/drop, swipe or touch (Windows tablet version). Furthermore Exchange Calendar integration for availability. Also transfers can be made to groups (UCC’s) in order to make, ‘functional transfers’ possible if the Anywhere365 UCC platform is available for departments and functional groups.
Anywhere365 Reception Attendant even speaks your language
Available now in 8 languages, e.g. English, Dutch, French, German, Spanish, Portuguese, Danish and Swedish.
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