Contact Center Visualization with Web Wallboard
Provides real-time visibility into work item status on a Wallboard
The Queue Information adapts itself, to rate of active conversations. At one glance the Wallboard gives insight on the real-time stats. Every viewer can see the real time statistics, just by looking at the screen.
Adaptive Queue
The queue Information adepts itself, to the rate of active conversations.
At a Glance
The wallboard gives a summary and status of the service desk at a single glance.
Statistics
High level statistics provide an instant contact center visualization to all users.
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