Visualize contact center status with Web Wallboard

Contact Center Visualization with Web Wallboard

Provides real-time visibility into work item status on a Wallboard

The Queue Information adapts itself, to rate of active conversations. At one glance the Wallboard gives insight on the real-time stats. Every viewer can see the real time statistics, just by looking at the screen.

Adaptive Queue

The queue Information adepts itself, to the rate of active conversations.

At a Glance

The wallboard gives a summary and status of the service desk at a single glance.

Statistics

High level statistics provide an instant contact center visualization to all users.

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