Are you looking to bring Microsoft Teams to your contact center? You’re not alone. There is a huge demand for Microsoft Teams Contact Center solutions. And that is exactly why we’ve recorded a webinar on this matter. We will show you trends, dive into the different levels of integration, and hand you practical guidelines and use cases.
In the past years, integration between the contact center and Teams users has been plagued. Both by the oft-changing generations of Microsoft UC platforms and the limited amount of integration possible. Since early 2020, Google Trends show that searches have spiked. And Microsoft even started certifying A-player Teams Contact Center solutions.
In the past 10+ years, we have worked almost exclusively in conjunction with Microsoft UC platforms. And as the world’s first Microsoft certified Connected Contact Center solution for Teams, we have proven ourselves as connoisseurs and we’re happy to share our knowledge with you. Subscribe now and watch the webinar even today. It’s all set for you.
Have you read the 3 ways Gartner described to integrate Microsoft Teams with contact center? In our webinar, we’ve explained how you can extend Microsoft Teams with enterprise voice capabilities through natively integrated cloud contact center solutions. Discover how investing in people and technology together creates top-notch customer service, increases workforce productivity and reduces IT costs. And not just for your contact center, but for your full enterprise dialogue management.