Anywhere365
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Cloud Contact Center for
Microsoft Teams

What if you could reduce a significant percentage of your unnecessary customer dialogues and gain more productivity in your contact center? And what if we’d tell you that at the same time, you can create a top notch customer experience, score higher performance in your contact center ánd reduce your IT costs?

Anywhere365® is the world’s leading omnichannel Dialogue Management Solution and Virtual Contact Center for the Microsoft ecosystem.

Get inspired, and picture ways you could enhance your company’s customer dialogues with Anywhere365®.

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Natively integrated with Microsoft Teams

Anywhere365® is natively integrated with Microsoft Teams to engage customers across any channels, from anywhere and at any time.

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Drive customer experience with all your data

Engage customers across any channels, from anywhere and at any time.

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Automate employee dialogues to optimize productivity

Engage customers across any channels, from anywhere and at any time.

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Find out how you can save time with Anywhere365®

Request a demo

Anywhere365® Platform elements

Anywhere365® is the world’s leading omnichannel Dialogue Management Solution and Virtual Contact Center for the Microsoft ecosystem.

Routing

Delivers the reliability and security modern omnichannel contact centers demand while allowing you the flexibility to easily integrate your back-office systems and the latest technologies into your agents’ workflows.

Reporting

As Microsoft’s first officially certified Cloud Contact Center and Dialogue Management solution, Anywhere365® is able to leverage the (voice) capabilities of Microsoft Teams.
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Recording

Standalone or integrated to Dynamics 365, Salesforce, ServiceNow or Microsoft Teams, WebAgent provides users with cloud-based omnichannel contact center, CRM and workstream collaboration functionality in a unified desktop interface.

Intelligence

Features such as transfers, contact notes, call-back reminders, queue management and calendar integrations, to show co-worker availability, are easily executed. Microsoft Teams will be the only presence system you’ll need.

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CASE STUDY

Tony's Chocolonely

A company crazy about chocolate, serious about people, uses Microsoft Teams to build personal relationships

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Case study

My Foodbag

Digital transformation the recipe for succes at My Food Bag

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Case study

Mazda

See how migrating their contact center to Anywhere365 saved Mazda an incredible $1.8M USD while improving customer experiences.

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Discover our platform
Anywhere365® intelligently routes customers to the best agent, knowledge worker or employee. Eliminating unnecessary dialogues and ensuring first contact resolution of their inquiries.
Solutions

Natively integrated with Microsoft Teams

Engage customers across any channels, from anywhere and at any time.

Read more
Solutions

Drive customer experience with all your data

Engage customers across any channels, from anywhere and at any time.

Read more
Solutions

Automate employee dialogues to optimize productivity

Engage customers across any channels, from anywhere and at any time.

Read more

Find out how you can save time with Anywhere365®

Discover our platform

Fast Track your solutions

Would you like to know more about...

Learn more about saving time with Anywhere365®

Activate AI chat bots and voice bots into helpdesk dialogues

Find out how to Drive Customer Experience With All Your Data

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