Want to record inbound, outbound and internal calls and chats? Being a critical component of the quality management program, and increasingly required for compliance reasons, it is essential to be able to tag and automatically log recordings of all enterprise communications in your reporting. We enable rich featured end-to-end Call Recording at every stage of the call.
We uniquely store recordings in your SQL Blob Storage or SharePoint Online, not in Dialogue Cloud. When integrated with our low code Dialogue Studio we can automate the recording in realtime, including Speech to Text translations, emotion detection and Transcripted Text Translate service.