Anywhere365 Dialogue Cloud delivers the reliability and security modern omnichannel contact centers demand while allowing you the flexibility to easily integrate your back-office systems and the latest technologies into your agents’ workflows.
Configuring your contact center or helpdesk in SharePoint is a convenient and unique option.
Anywhere365® Dialogue Cloud is delivered straight from the secure Microsoft Azure Cloud.
We have multiple best-of-breed PowerBI reporting templates available at your disposal.
We leverage Teams for an intuitive workplace, but also as the sole agent presence system.
Call Details records go to an SQL database, which is also used as the source of PowerBI reports.
Get realtime language detection and translations for speech and chat in dozens of languages.
Create automated workflows for notifications, file synchronization, data collection and more.
We offer Direct Routing, Operator Connect and Microsoft Calling Plans for telephony connectivity.
Learn more about our Dialogue Management capabilities for smart routing, communications, reporting, call recording and more.
From voice to webchat and from email to messaging, Dialogue Cloud enhances omnichannel communications for bots and agents.
Integrate our Dialogue Cloud with your backend systems and any new technologies. Discover our seamless integrations and APIs.
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