Drive Digital Transformation
By adopting Enterprise Dialogue Management and Cloud Contact Center for the Microsoft Ecosystem
Anywhere365 Dialogue Cloud
Anywhere365 Dialogue Cloud platform for
Omni-channel Communications.
Anywhere365 Dialogue Studio
Gain a competitive advantage with intuitive self-service solutions.
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Anywhere365 Inflight Snapper
The Inflight Snapper provides everything you need to become an UCC Agent or Supervisor, wherever you are.
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Anywhere365 Direct Routing Contact Center for Microsoft Teams
Direct Routing allows customers to enable their users to make and receive calls within Microsoft Teams.
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May 12, 2020
Anywhere365 receives a follow-on investment of €20 million from Bregal Milestone
Read the Press Release >December 19, 2019
Anywhere365 announces 40 million euro strategic growth investment from Bregal Milestone
Read the Press Release >Drive Digital Transformation
with Anywhere365
Watch the VideoOmnichannel communication management for the Enterprise organization
Manage your dialogues with business efficiency impact today.
Anywhere365 is the multi instance omnichannel contact center entity (UCC) platform that allows you to go live sooner and get to success faster.
Find the deployment that’s right for you
Run Anywhere365 Enterprise Dialogue Cloud on-premise, on a private or public cloud or as-a-service. You are in control and select the deployment model that works for your organization and scalability needs.
CCaaS | for small teams
Contact Center as a Service (Agent based)
Flexible OPEX pricing, lower IT costs, easy scalability and centralized reporting deliver quality customer engagement.
CPaaS | for corporate & enterprise company’s
Dialogue Managenent & Cloud Contact Center Platform as a Service
Leverage the powerful Anywhere365 platform and API’s running in the Azure cloud to create your own service offerings and application integrations.
On-Premises
Ideal for those organizations with large investments in premises-based hardware, back-office applications or compliance requirements.
Microsoft Teams
Enhance workstream collaboration by adding advanced contact centre features, dialogue management capabilities and CRM integrations to the Microsoft Teams client.
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Salesforce
Work from your SalesForce CRM Client. Anywhere365 supports a myriad of desktop environments turning them into powerful communications tools.
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Dynamics 365
Anywhere365 Web Agent turns Microsoft Dynamics 365 into a powerful tool for contact center agents.
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ServiceNow
From their ServiceNow client agents can receive and send calls, chats, emails and video and have the customer information automatically displayed and directly linked to the CRM record.
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Anywhere365 Web Agent (standalone)
Manage queues for webchat, text handling and voice in real-time, view advanced dialogue history and monitor colleague’s availability to provide a superior customer experience.
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Skype for Business
Microsoft Skype for Business is a communication platform from Microsoft, designed for the business market. Manage queues for webchat, text handling and voice in real-time, view advanced dialogue history and monitor colleague’s availability to provide a superior customer experience.
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SAP C4C
Anywhere365 Web Agent turns your SAP C4C into a powerful tool for contact center agents. Nested inside the interface, the Web Agent provides users with cloud-based omni-channel contact center functionality without having to move between applications.
Work from your preferred desktop or mobile client
Anywhere365 supports a myriad of desktop environments turning them into powerful communications tools for both contact center agents and regular business users alike. From their desktop clients, users can access CRM data, monitor service levels and easily transfer interactions to other agents, skill groups, or subject matter experts ensuring first contact resolution.
Explore platforms
Anywhere365 Web Agent for Salesforce
Anywhere365 for Microsoft Teams
Anywhere365 for Mobile Phones
Anywhere365 Web Agent for Dynamics 365
Anywhere365 Web Agent for Serivcenow
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