Anywhere365 | Omnichannel Contact Center Solutions

Drive Digital Transformation

By adopting Enterprise Dialogue Management and Cloud Contact Center for the Microsoft Ecosystem

December 19, 2019

Anywhere365 announces 40 million euro strategic growth investment from Bregal Milestone

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December 11, 2019

Anywhere365, the global Dialogue Cloud & API provider, acquires critical alarm management & IoT platform IQ Messenger

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Drive Digital Transformation
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Omnichannel communication management for the Enterprise organization

Manage your dialogues with business efficiency impact today.
Anywhere365 is the multi instance omnichannel contact center entity (UCC) platform that allows you to go live sooner and get to success faster.

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Find the deployment that’s right for you

Run Anywhere365 Enterprise Dialogue Cloud on-premise, on a private or public cloud or as-a-service. You are in control and select the deployment model that works for your organization and scalability needs.


CCaaS | for small teams

Contact Center as a Service (Agent based)

Flexible OPEX pricing, lower IT costs, easy scalability and centralized reporting deliver quality customer engagement.


CPaaS | for corporate & enterprise company’s

Dialogue Managenent & Cloud Contact Center Platform as a Service

Leverage the powerful Anywhere365 platform and API’s running in the Azure cloud to create your own service offerings and application integrations.


On-Premises

Ideal for those organizations with large investments in premises-based hardware, back-office applications or compliance requirements.

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Microsoft Teams

Enhance workstream collaboration by adding advanced contact centre features, dialogue management capabilities and CRM integrations to the Microsoft Teams client.

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Salesforce

Work from your SalesForce CRM Client. Anywhere365 supports a myriad of desktop environments turning them into powerful communications tools.

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Dynamics 365

Anywhere365 Web Agent turns Microsoft Dynamics 365 into a powerful tool for contact center agents.

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ServiceNow

From their ServiceNow client agents can receive and send calls, chats, emails and video and have the customer information automatically displayed and directly linked to the CRM record.

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Anywhere365 Web Agent (standalone)

Manage queues for webchat, text handling and voice in real-time, view advanced dialogue history and monitor colleague’s availability to provide a superior customer experience.

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Skype for Business

Microsoft Skype for Business is a communication platform from Microsoft, designed for the business market. Manage queues for webchat, text handling and voice in real-time, view advanced dialogue history and monitor colleague’s availability to provide a superior customer experience.

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Work from your preferred desktop or mobile client

Anywhere365 supports a myriad of desktop environments turning them into powerful communications tools for both contact center agents and regular business users alike. From their desktop clients, users can access CRM data, monitor service levels and easily transfer interactions to other agents, skill groups, or subject matter experts ensuring first contact resolution.

Explore platforms

Anywhere365 Web Agent for Salesforce

Anywhere365 for Microsoft Teams

Anywhere365 for Mobile Phones

Anywhere365 Web Agent for Dynamics 365

Anywhere365 Web Agent for Serivcenow

Anywhere365 Web Agent for Salesforce

Anywhere365 Web Agent turns Salesforce into an omnichannel cloud contact centre and dialogue management solution for enterprises using Microsoft Teams, Skype for Business or Office365 Phone System.

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Anywhere365 for Microsoft Teams

Quick demo of the first global integration of Microsoft Teams within Anywhere365, the largest contact center and dialogue management platform native to the Microsoft Intelligent Communication suite.

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Anywhere365 for Mobile Phones

The Anywhere365 Bridge application takes a “Mobile First” approach to managing information and workflows on your Android or iOS device extending valuable CRM data, omni-channel communications and enterprise collaboration capabilities to the mobile user.

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Anywhere365 Web Agent for Dynamics 365

Nested inside the Dynamics 365 interface, Web Agent provides users with cloud-based omni-channel contact center functionality without having to move between applications.

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Anywhere365 Web Agent for Serivcenow

From their ServiceNow client agents can receive and send calls, chats, emails and video and have the customer information automatically displayed and directly linked to the CRM record.

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Get started today with Anywhere365.
Rethink contact center.

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