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Minimize manual wrap-up time by transcribing voice calls into notes.
Become the CX hero today with Anywhere365 cloud-based contact center, natively integrated with Microsoft Teams.
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The acquisition further accelerates Anywhere365’s journey towards its mission of ensuring every customer and employee feels heard, understood, and valued.
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Enjoy the power of augmented intelligence that leads to happier agents, improves their speed to customer resolutions while providing empathy at scale, a unified customer experience, measurable CSAT results, and actionable AI-infused insights.
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Creating a contact centre for the future, we are working with Swarovski to integrate with ServiceNow as well as adding AI capabilities.
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Anywhere365® is the world’s leading omnichannel Dialogue Management Solution and Virtual Contact Center for the Microsoft ecosystem.
Bring contact center capabilities to every single person in your organization, empowering anyone to be part of the dialogue.
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Create a captivating user experience which outshines the competition and is customizable to their unique needs.
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Allow users to focus on more complex matters and drive impactful conversation.
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Minimize manual wrap-up time by transcribing voice calls into notes.
Allow AI chat bots and voice bots to take on more than 25% of all inbound dialogues.
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Speed up customer interactions with our low-code solution. Save your agents time during and after the dialogue with automated reporting.
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Intelligently route calls to a first-time-right agent. Say goodbye to legacy PBX user approach.
Anywhere365® is the world’s leading omnichannel Dialogue Management Solution and Virtual Contact Center for the Microsoft ecosystem.
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Remain flexible to the needs of people whilst moving with the ever-changing tides of the technological landscape.
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Keep track of reporting and intelligence to accurately streamline operations.
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Experience rich featured end-to-end call recording at every stage of the call.
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Discover our platformOver the course of the last year we won two awards in customer service. We really believe that a large portion of that can be attributed to our choice in technology
Read how My Food Bag increased productivity by 40% with Anywhere365®
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