The Inflight Snapper
The Inflight Snapper provides everything you need to become an UCC Agent or Supervisor, wherever you are. Extend the Skype for Business and Microsoft Teams client with Anywhere365 information, via the toolbar you have access to the: Dashboard, Agent Overview, Calls Overview and Settings
Dashboard
Quick Overview of the UCC.
Agent Overview
Presence, picture, name and reason code (when applicable).
Calls Overview
Real-time overview of all current calls connected to the UCC, including queued calls.
Settings
Manage the Inflight Snapper options.
Full Agent and Supervisor Experience in one client
Dashboard
Quick Overview of the UCC.
Agent Overview
Presence, picture, name and reason code (when applicable).
Calls Overview
Real-time overview of all current calls connected to the UCC, including queued calls.
Settings
Manage the Inflight Snapper options.
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