Microsoft Teams X Dynamics365
Is your entire contact center working from home? Anywhere365 WebAgent turns Microsoft Dynamics 365 into a powerful tool for remote working contact center agents and supervisors. It is nested inside the Dynamics interface and docks to Microsoft Teams. Providing users with cloud-based omnichannel contact center functionality without having to move between applications. Agents can receive and send calls, chats, emails and video all from within Dynamics 365
Improve Productivity with Anywhere365 Power BI Reporting in Dynamics 365
Combining the powerful Power BI tool of Microsoft with the advanced data of Anywhere365 gives the user an dashboard which can be altered to any style or form. Simply connect to the database and drag and drop the graphics in to place.Learn more
Full Agent and Supervisor Experience in one client
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