Anywhere365 WebAgent
for SAP C4C
Create your SAP Contact Center with Anywhere365. Gartner recognizes our native-to-Teams SAP contact center integration as the powerful tool that turns your SAP C4C into a powerful tool for agents, providing them with cloud-based omnichannel contact center functionality in a single pane of glass.

Timeline
The Anywhere365 Timeline shows the entire customer journey from initial contact to closing, including interactions transferred outside the contact center, and logs the information in SAP C4C.
Caller ID
Agents enjoy efficiency gains and provide greater customer service through an immediate and complete view of the caller’s information in a single pane of glass.
Omnichannel
Anywhere365 lets Agents receive and send calls, chats, emails and video all from within their SAP C4C client without having to move between applications.
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