Anywhere365® WebAgent
for ServiceNow
The ServiceNow contact center integration allows helpdesk agents to receive and send calls, chats, emails and video. And always with the customer information automatically displayed and directly linked to the CRM record in a single pane of glass.

Increased Workstream Productivity
Design automated voice bot and chat bot dialogues, route only more complex conversations to agents.

Improved Customer Experience
Manage interactions over the entire customer journey; ensure first time resolutions. Always.

Work from Anywhere
Extend Anywhere365® and ServiceNow to remote office or work-at-home contact center agents and knowledge workers.

Reduced IT Costs
Anywhere365® utilizes existing investments in the Microsoft platforms and applications that your employees already know.

Advanced Timeline
Understand the entire customer journey from their standpoint.

Wrap-up Timer
Gives agents time to accurately process post call administrative tasks.
Seamless Integration with The Most Essential Business Tools
Anywhere365® is developed with information sharing in mind. Therefore, it is possible to create an interface between our platform and any other system. Other integrations include:
FAQ
What is ServiceNow?
Can ServiceNow and Microsoft Teams work together?
Can ServiceNow automate my helpdesk interactions?
How does Anywhere365 help me automate my ServiceNow interactions?
Get started today with Anywhere365®.
Rethink your contact center.
Keep me informed
Sign up to get the latest announcements and updates delivered to your email.
Sign me upGet the latest announcements and updates delivered to your email
Do you want to be the first to know all news on Anywhere365®? Sign up to get the latest announcements and updates delivered to your email.