Anywhere365 WebAgent
for ServiceNow
The ServiceNow contact center integration allows agents to receive and send calls, chats, emails and video. And always with the customer information automatically displayed and directly linked to the CRM record in a single pane of glass.

Increased Workstream Productivity
Design your own automated AI voice bot and chat bot dialogues and only route more complex ones to help desk agents.
Improved Customer Experience
Manages interactions over the entire customer journey; ensuring resolution the first time they reach out.
Work from Anywhere
Extend Anywhere365 and ServiceNow to remote office or work-at-home contact center agents and knowledge workers.
Reduced IT Costs
Anywhere365 utilizes existing investments in the Microsoft platforms and applications that your employees already know.
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