The ServiceNow contact center integration allows helpdesk agents to receive and send calls, chats, emails and video. And always with the customer information automatically displayed and directly linked to the CRM record in a single pane of glass.
Increased Workstream Productivity
Design automated voice bot and chat bot dialogues, route only more complex conversations to agents.
Improved Customer Experience
Manage interactions over the entire customer journey; ensure first time resolutions. Always.
Work from Anywhere
Extend Anywhere365® and ServiceNow to remote office or work-at-home contact center agents and knowledge workers.
Reduced IT Costs
Anywhere365® utilizes existing investments in the Microsoft platforms and applications that your employees already know.
Understand the entire customer journey from their standpoint.
Gives agents time to accurately process post call administrative tasks.
Seamless Integration with The Most Essential Business Tools
Anywhere365® is developed with information sharing in mind. Therefore, it is possible to create an interface between our platform and any other system. Other integrations include:
What is ServiceNow?
Can ServiceNow and Microsoft Teams work together?
Can ServiceNow automate my helpdesk interactions?
How does Anywhere365 help me automate my ServiceNow interactions?
Get started today with Anywhere365®.
Rethink contact center.
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