December 1, 2023
Recently, our CEO published a razorsharp opinion. That piece sparked quite some debate in the contact center industry. In this short video our virtual co-worker Liam explains this new paradagim. He’ll also give you 3 very actionable insights to stop wasting time and money. Even today!
Effective Dialogue Management
Are you trying to enhance CSAT scores, profitability or agent efficiency? That’s great. We’ve created a short video to help you dissolve this challenge. Watch the video to learn from greengrocers and food wholesalershow how they avoid waste and run a healthy business. We need to treat contact centers as a warehouse of time. And time itself like a perishable product.
We need to treat contact centers as a warehouse of time and time itself like a perishable product.
Watch the video and join us in an exploration of effective Enterprise Dialogue Management.