Support | Anywhere365

Support

​​At Anywhere365, we realize that your dialogue management platform is the critical interface between your company and your customers, partners and suppliers.

 

We’re here to help if any situation occurs that requires our assistance. Each customer qualifies to get access our standard support which can optionally be upgraded to Premium Plus. If you purchased Anywhere365 via a certified partner, they will liaise with us on your behalf, to ensure their knowledge of your environment is leveraged and the components that Anywhere365 relies on are functioning properly.

To ensure that your Anywhere365 service is operating at peak performance, we provide operational support together with our certified partners. Depending on your needs, this can be expanded all the way to 24 hours a day, 7 days a week.

Go to our Online Support Portal


Standard Support

  • Technical support from Monday till Friday
    between 8:00 am – 6:00 pm CET
  • Software Upgrades


Premium Plus Support

  • Technical support from Monday till Friday
    between 8:00 am – 10:30 pm CET.
  • Software Upgrades
  • Emergency number from Monday till Friday
    between 8:00 am – 6:00 pm CET
  • Priority support by escalation
  • Emergency number 365 days a year 24/7
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