Support

​​Your contact center is the hub between your clients,
suppliers and the department or service you want to open up​.

 

At Anywhere365, we understand how important it is that this center operates extremely sensitive and accurate from the moment you start using the Anywhere365 Unified Contact Center platform – Always. In principle, this means all our clients have a software assurance agreement, guaranteeing you that you’ll always operate with the latest version of the Anywhere365 software and the accompanying instructions. We’ll report any
possible problems that may occur through our partners and the customer portal. Besides the standard Software Assurance support (Standard Support), there is an option to buy support from Anywhere365 to supplement the support of your Skype for Business and Microsoft Teams partner. An important aspect in this is, that this of support is always provided in cooperation with our partner that supplies you with ANYWHERE365.​​

To guarantee you that our software works, we and our partners provide a Support service, with which we can offer assistance whenever necessary – 24 hours a day, 7 days a week.

Go to our Online Support Portal

Standard Support

Premium Plus Support

Technical support from Monday till Friday between 8:00 am – 6:00 pm CET.
Software Upgrades
Technical support from Monday till Friday between 8:00 am – 10:30 pm CET.
Emergency number from Monday till Friday between 8:00 am – 6:00 pm CET.
Priority support by escalation
Emergency number 365 days a year 24/7

Get started today with Anywhere365.
Rethink Contact Center.

 

Request a Demo