Improve your customers' experience with Anywhere365
Manage interactions over the entire customer journey and impress them with first contact resolution.
for crm workers & remote agents
Web Agent- Increase productivity, empower your teams and provide the best customer experiences
Anywhere365 Web Agent for Microsoft Dynamics 365, Salesforce or ServiceNow. With integration to over 30 CRM systems, Anywhere365 Dialogue Cloud provides any Microsoft Teams or Skype for Business user with the critical information they need at their desktop or mobile device.Learn more
for contact centers
Reporting & Dialogue Intelligence- Real-time reporting using data mining techniques, enabling comprehensive Business & Dialogue Intelligence
Monitor real-time agent, caller and queue performance and take immediate corrective action when service-affecting issues occur.Learn more
for enterprise communication
Bridg- Extend powerful Anywhere365 Dialogue Cloud Contact Center and CRM capabilities to the Mobile user
The Anywhere365 Bridg application is ideal for Field Sales and Service representatives to ensure they have the relevant caller history, CRM data, Enterprise presence and call control capability on their iOS or Android device regardless of their location.Learn more
for api & bots
Indialogue bot- Enhance Anywhere365 Dialogue Cloud IVR and ICR (Integrated Chat Response) self-service applications
Anywhere365 Bots leverage the cloud-based AI capabilities of Microsoft Azure Cognitive Services to dramatically reduce costs and improve the customer experience by intelligently processing and answering routine interactions, leaving the more complex dialogues to be handled by your live agents.Learn more
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