Are you looking to bring Microsoft Teams to your contact center? Discover the world’s first certified Microsoft Teams Contact Center.
Conversational AI is rapidly changing the value of the service desk. Find out how our helpdesk solutions save time for every employee.
Looking for a state-of-the-art telephone operator console for Microsoft Teams? Your receptionist will love our intuitive Attendant Console.
Cut average response times, reduce costs for omnipresent customer support, and delight your customers with Conversational AI.
The new modern agent workplace is here. See how Anywhere365® WebAgent improves omnichannel agent efficiency in a single screen.
Anywhere365® intelligently routes any dialogue to bots or human workers. Integrate with your CRM system, bot frameworks and more to amaze customers with the ultimate service experience.
Reliability and security of the modern omnichannel contact centers fused with the ease and flexibility.
Read more
Seamlessly integrate with Salesforce, Bullhorn, ServiceNow, SAP and of course Dynamics 365.
Read more
Our Dialogue Cloud platform is natively integrated with Teams and the whole Microsoft 365 ecosystem.
Read more
.png?width=100&length=100&name=SWA_Wordmark_rgb_black_(PNG).png)
.png)
.png)
See how OGD use Anywhere365® to route incoming calls to the right employee across several Topdesk environments.
Read more