Anywhere365

Enterprise Dialogue Management Platform

Anywhere365 Dialogue Cloud delivers the reliability and security modern omnichannel contact centers demand while allowing you the flexibility to easily integrate your back-office systems and the latest technologies into your agents’ workflows.

 

 

We Use The Full Microsoft Ecosystem, Not Just Teams

SharePoint

Configuring your contact center or helpdesk in SharePoint is a convenient and unique option.

Azure

Anywhere365® Dialogue Cloud is delivered straight from the secure Microsoft Azure Cloud.

PowerBI

We have multiple best-of-breed PowerBI reporting templates available at your disposal.

Teams

We leverage Teams for an intuitive workplace, but also as the sole agent presence system.

SQL

Call Details records go to an SQL database, which is also used as the source of PowerBI reports.

Azure Cognitive Services

Get realtime language detection and translations for speech and chat in dozens of languages.

Power Automate

Create automated workflows for notifications, file synchronization, data collection and more.

Microsoft PSTN

We offer Direct Routing, Operator Connect and Microsoft Calling Plans for telephony connectivity.

About Dialogue Cloud Communications Platform

Capabilities

Learn more about our Dialogue Management capabilities for smart routing, communications, reporting, call recording and more.

Omnichannel Communications

From voice to webchat and from email to messaging, Dialogue Cloud enhances omnichannel communications for bots and agents.

Integrations

Integrate our Dialogue Cloud with your backend systems and any new technologies. Discover our seamless integrations and APIs.

See How Others Save Time With Anywhere365®

My Food Bag

See How My Food Bag Grew Their Productivity With A Whopping 40%

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Tony’s Chocolonely

See how Tony’s Chocolonely saves precious time with Anywhere365® and Microsoft Teams

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OGD

See how OGD use Anywhere365® to route incoming calls to the right employee across several Topdesk environments.

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Customer Success Stories