February 12, 2024
Rotterdam, June 28, 2023 -
Anywhere365, the leading cloud-based contact center and dialogue management platform for the Microsoft 365 ecosystem, today announced it has won the 2023 Microsoft Partner of the Year Award Netherlands. The company was honored among a global field of top Microsoft partners for demonstrating excellence in innovation and implementation of customer solutions based on Microsoft technology. The award follows multiple recognitions by Microsoft and market analysts such as Gartner.
Impacting customer dialogues
Enrico Karsten, CEO, Anywhere365: “I am honored to receive this meaningful award and extend my gratitude to our whole team for this great achievement. It shows how our offerings empower organizations to create stellar experiences for their customers and positively impacts every single customer dialogue. That is what it’s all about. Pillars for this success are our continued journey with Microsoft, our close alignment with their unified communications strategy and the collaboration with our great partners.”
“Congratulations to the winner of the 2023 Microsoft Partner of the Year Awards!” said Nicole Dezen, Chief Partner Officer and Corporate Vice President of Global Partner Solutions at Microsoft. “Their innovative new solutions and services that positively impact customers and enable digital transformation demonstrate the best of what’s possible with the Microsoft Cloud.”
Hermien Roebersen, GPS Lead Microsoft NL: “We are more than happy to announce that Anywhere365 is our winner for Country Partner of the Year 2023. The solution offered by Anywhere365 is designed to scale and creates high impact on our customers globally. With the continuous collaboration with our global partner network and our field sales teams, scaling the solution even further via Marketplace, they have shown the positive impact of true partnership.”
About the Microsoft Partner of the Year Awards
The Microsoft Partner of the Year Awards recognize Microsoft partners that have developed and delivered outstanding Microsoft-based applications, services and devices during the past year. Awards were classified in various categories, with honorees chosen from a set of more than 4,200 submitted nominations from more than 100 countries worldwide. Anywhere365 was recognized for providing outstanding solutions and services to their global customers.
Rethinking Contact Center
Karsten explains how Anywhere365 innovates customer engagement: “With Microsoft Teams as a foundational framework, anyone in a company can become part of any customer dialogue. This means that it is no longer about the contact center; it’s about the dialogues. Our Dialogue Cloud SaaS offering extends powerful interaction capabilities throughout the whole organization, leveraging a variety of Microsoft services that customers already use and feel comfortable with. This ensures consistency, constant improvement and scalability from any device, channel, location or time zone.”
Anywhere365 is on a mission to reduce all unnecessary dialogues. Organizations using the Anywhere365 Dialogue Cloud for customer engagement on average save 45 seconds per contact, creating unparalleled Dialogue Experiences for both organizations and their customers. Anywhere365 products, are award-winning, recognized by industry analysts and found in 2,000+ global customers, from mid-size companies to over 30 Fortune 500 companies. Anywhere365 is headquartered in the Netherlands, with regional offices in the UK, Germany, France, USA and Australia. For more information, please visit www.anywhere365.io.