Skype for Business | Anywhere365
Skype for Business

Anywhere365 for Skype for Business

Microsoft Skype for Business is a communication platform from Microsoft, designed for the business market. Skype for Business is the successor to Microsoft Lync. In order to use Skype for Business, a Microsoft Skype for Business Server or Office365 subscription is required.

Optimize service and customer experience

Bots can improve customer relationships by providing instant responses, providing information on the customers feelings, and much more.

Maximize agent productivity

By adding a bot to the dialogue, you can decrease the number of unnecessary dialogue. By letting the bot answer the simple answers and letting the advanced questions move to your agents.

Gain valuable customer insights

Chatbots and Voicebots can gain valuable customer insights by providing known information on the customers, asking for more customer information and routing the customer to the correct agent.

An interface that increases your agents productivity

Microsoft Skype for Business is a communication platform from Microsoft, designed for the business market. Skype for Business is the successor to Microsoft Lync. In order to use Skype for Business, a Microsoft Skype for Business Server or Office365 subscription is required.

Apps for Agents and Supervisors

Extend the Microsoft Teams and Skype for whisper, take over calls or listen along an active conversation to train new co-workers, review conversations, or providing support during calls.

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