Social Media contact center integration - Anywhere365®
Social Media

Use your customers preferred communication method with Social Media

Anywhere365 makes it possible to chat with a group of (federated) Microsoft Teams and Skype for Business users, while the customer uses the Twitter, Facebook Messenger or whatsapp client.
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Twitter Dialogue Provider

Chat with a group of Microsoft Teams or Skype for Business users, while the customer uses the Twitter client.

WhatsApp

Anywhere365 makes it possible to chat with a group of (federated) Microsoft Teams and Skype for Business users, while the customer uses the WhatsApp client

Facebook Messenger Dialogue Provider

Chat with a group of Microsoft Teams or Skype for Business users, while the customer uses the Facebook Messenger client.

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